When a top employee resigns, it can cause a major headache. However, when that employee is your sales star, it can have a big impact on company profits. That’s why you need to intervene ahead of time. But how can you tell they’re thinking of quitting? Here are a few signs to keep in mind:
#1: A change in patterns.
Your top salesperson is likely consistent with their performance. They’re on time to meetings and always dependable. But now you’re noticing that something has shifted. They’re showing up late. Plus, sales are dipping – and they don’t seem worried. This could be a sign they’ve disengaged from the job as they’re preparing to move on.
Some others signs of disengagement include:
- Less participation in meetings
- A reluctance to commit to long-term projects
- Being reserved and more quiet than usual
- Avoiding social events with co-workers
- Doing the minimum amount of work needed
#2: A change in client orders.
You can always depend on a certain client for regular monthly orders. But now, they’ve dropped off your radar, despite your top sales person handling them. It could be due to the fact that they don’t think they’re getting the attention they deserve. If you suspect this is the case, you’ll want to keep a close eye on the situation and intervene if it escalates.
#3: A change in attitude.
Your top salesperson was once genial, happy and helpful around the office. But suddenly, their attitude has changed for the worse. They’re moody, negative and don’t offer to help others anymore. Plus, it seems like they’re sneaking around a lot more; taking calls in the conference room for privacy and constantly looking over their shoulder at work. Such a drastic change in attitude can certainly be a sign that your employee is getting ready to make a move.
#4: A change in time-off being taken.
Are you noticing your employee is taking more sick days than usual? Are they coming in late or leaving early? It could be a sign that a job search is underway. They’re trying to interview for new jobs while still balancing their current workload.
The bottom line?
You can’t expect your staff to work for you forever. But if you’re noticing the signs above from one of your top salespeople, then it’s time to intervene. They may already be on their way out, but in the process, you can find out why – and then put that information into action to boost your retention rate going forward.
Need to hire for a current or upcoming vacancy on your sales team?
Morgan Hunter is the answer. With more than 30 years of combined experience in Kansas City sales and marketing staffing, we can locate and secure the hard-to-find talent you need – where and when you need it. Contact Morgan Hunter today to learn more.