How to Identify Skills Gaps with Performance Reviews


As one of the leading temp agencies in KC, Morgan Hunter knows that skill gaps are a problem for any business, large or small. They happen when a job has to get done, but you don’t have the people on staff to perform it, leading to missed opportunities, mistakes, and unhappy customers.

It’s therefore important that you know about skill gaps ahead of time. You can then create a plan of action for correcting them, whether that means training and development programs for your current staff members or bringing new or temporary employees on board from temporary agencies in Kanas City.

With that said, how exactly do you go about identifying skill gaps in the workplace? One of the best places to start is with performance reviews. You’re conducting them anyway to examine and assess the last year of an employee’s performance – and you can leverage this opportunity to address any insufficiencies in skill sets. Here’s how to do it:

Identify important skills for a role.

Before you can identify skill gaps, you need to know what skills are required for each role. So think about what skills every employee needs to be as successful as possible in their jobs. Also, think about what skills are important to the company as a whole. During this process, you can also talk to your employees and get feedback on what skills they think are important in the years ahead.

Measure current skill levels.

Before each review, measure the performance of your employees. You can do this in a variety of ways; for instance, through surveys, as well as assessments and skills management software. During the performance review, you can also interview your employees about their skill level and talk about areas where they’re excelling and those that need some work.

Train for skill gaps.

If you want to use your current staff to close a skill gap, then training is in order. The good news is that once you know the areas that need improvement, you can go about creating a solid training plan. This can include using a professional source for training programs or signing employees up for online courses or seminars.

Work with your staffing agency to fill skill gaps.

If your current employees aren’t able to acquire a certain skill, then partner with your staffing agency for help. They can offer you a variety of options, from assistance and support setting up skills training programs to providing temporary and direct hire employees to fill your skill gap. During the hiring process, they can also screen for a certain skill set, use structured interviews to ensure your criteria is met, and source passive talent who have the abilities and experience you need.

Interested in partnering with a staffing agency who can help you overcome your skill gap?

Call Morgan Hunter. As one of the leading temp agencies in KC, we’ve placed thousands of professionals at some of Kansas City’s premier organizations over the past 30 years. Thanks to our expertise and network of qualified candidates, we can help you take measures to overcome your current skill gap and ensure new ones don’t arise in the future. Contact us today to learn more or get started.